Teachers Federal Credit Union

Reviews

• ★ ☆ ☆ ☆ ☆
  Literally the laziest employees I have ever encountered in my life. If you want tellers, bankers, loan officers, who actually care about your needs and goals, do NOT use this bank. Their only goal is to do as little work as possible, collect a pay check and go home.
  By Dwizer3223, September 03, 2017
• ★ ★ ☆ ☆ ☆
  Love banking here for convenience and easy ability to acquire loans, but the online banking is horrible. The changes they made in the past year or so suck! Your "actual balance" isn't your real balance and when you do your online banking to make a payment to a payee, the $$ comes out of your account but it really DOES NOT come out until the check clears making it very confusing. The old system took the $$ out of your account and you had TWO balances showing.. the "actual" real time balance and the one that reflected your debits which showed the deductions (whether or not the check was cashed) so you always KNEW how much you had in the account. Now, when I do my monthly bills, I see the payment taken out of my checking but it isn't REALLY coming out of the account as reflected in the balance... ONLY when the check clears do I see the actual payment made. I have had creditors hold on to a check for over a month because of how they bill and that has made it a pain to track. Needless to say, if you are confused reading this, then you know how I feel each month. I now have to resort to the OLD method of banking which is to manually - pen and paper- note the payees that get an online check (as opposed to an electronic payment which is imnmediate and indicated with the lightning bolt icon) and keep checking to see when the check clears so I do not have overdraft fees (which I have had numerous times since the change) thinking it has come out of the balance. I have complained to the bank but no changes. I, too, will be researching other banks because this is horrible...Two steps forward, four back.. might as well go back to the paper and pencil register!
  By Ann Marie Governale, May 26, 2017

Photos